Frequently Asked Questions (FAQ)

Ordering & Payment

How can I place an order?

Simply visit our website, choose your preferred product, select the size and quantity, then complete the checkout process.

Do you offer Cash On Delivery?

Yes. Cash On Delivery (COD) is available across Bangladesh.

How will I know my order is confirmed?

Our team may contact you by phone or WhatsApp to verify your order before dispatch.

Delivery Questions

How much is the delivery charge?

Inside Dhaka: ৳70

Outside Dhaka: ৳120

How long does delivery take?

Dhaka: 1–3 Business Days

Outside Dhaka: 2–5 Business Days

Delivery times may vary during Eid, public holidays, or courier delays.

Do you deliver all over Bangladesh?

Yes. We deliver nationwide through trusted courier partners.

Product & Sizing Questions

How do I choose the correct size?

Please refer to our Size Guide before placing your order.

If you need assistance, our support team can help recommend the most suitable size.

What if I'm unsure about my size?

Contact us on WhatsApp and we'll help you select the right size based on your measurements.

WhatsApp: +8801867226617

Are your products comfortable for daily use?

Yes. We focus on comfortable, practical, and quality products designed for everyday wear.

Do you sell nursing bras?

Yes. Femecart offers selected nursing bra collections designed for comfort and convenience.

Do you sell shapewear?

Yes. We offer body shapers, tummy control shapewear, and other supportive innerwear products.

Exchange & Return Questions

Can I exchange my product?

Yes, under eligible conditions mentioned in our Return & Exchange Policy.

What should I do if I receive a damaged or incorrect product?

Please contact our support team within 24 hours of receiving the parcel and provide photos of the product.

Can used innerwear be exchanged?

For hygiene reasons, used innerwear products cannot be exchanged or returned.

Customer Support

How can I contact Femecart?

WhatsApp: +8801867226617

Email: support@femecart.com

What are your support hours?

Sunday – Thursday

10:00 AM – 8:00 PM

About Femecart

Why choose Femecart?

✔ Comfortable Products

✔ Affordable Pricing

✔ Nationwide Delivery

✔ Friendly Customer Support

✔ Carefully Selected Innerwear & Shapewear

Still have questions?

Our support team is always ready to help.

WhatsApp us anytime for assistance.